What Patients Say

Video Testimonials

Monica

Brendon

Jason

Russ

Mark



Norma



We’re proud of the way we treat and help our patients, and we’ve found some willing to share their thoughts with you. We hope you’ll think the same.


Written Testimonials

Excellent service from the dentist Jonathan Crockett and Lyndsey Green the Dental Hygienist yesterday.

A pain free, thorough scale and polish and an extraction of an impacted wisdom tooth carried out with a caring and professional manner. As a nervous patient I was put at ease immediately and received outstanding treatment without any complications.

Many thanks to all the staff for making my experience problem free.
- Julie Davies and family

 

My family and I have gone to Elbow Lane Dental since it first opened and it's better than ever. Really nice surgery and consistently brilliant service from Dan, Julie and the team. Most people dread going to the dentist, I don't!
- Graeme Spencer

 

Excellent practice can highly recommend been here for many years thank you Julian and Julie for looking after me , great service from all the team.
- Sue Bedford (Cyprus)

 

Great dental practice, always feel at ease during every visit. Friendly and helpful service tailored to meet my needs. Highly recommended!
- Rachel

 

Since returning to Formby after thirty five years away, I needed to find a Dentist. Look no further than Elbow Lane Dental Practice.

The service that I have received is second to none.

Dan Collins and his lovely dental nurse Beth are so friendly and above all extremely professional.

They would put any nervous patient at ease. Your treatment is carried out behind closed doors undisturbed from start to finish. A rarity in dental practices!

The clinic itself is clean, modern and very welcoming. Nothing is too much trouble for reception staff.

Long may the practice continue to thrive.
- Andre Constantinou

 

Been coming here for years... Julian only dentist I let near my teeth lol;-)... still travel there even though I moved to Cheshire! I'm now living in Australia for a couple years it's still my dentist!!

Fabulous friendly staff too!!
- Mrs McGuirk

 

Name : MRS SYLVIA COOPER

Visit : 25/03/2015

Overall rating for this dentist : I would recommend this practice to a friend

How satisfied were you with the time you had to wait for an appointment? : Very satisfied

Were you treated with dignity and respect by staff at the practice? : At all times

How satisfied were you that the dental practice involved you in decisions about your care? : Very satisfied

How satisfied were you with the information given by the practice on the cost of your treatment? : Very satisfied

How satisfied were you with the outcome of your treatment? : Very satisfied

What I liked : From my first consultation everyone has been absolutely fantastic. Everyone made me feel at ease, the whole process was explained step by step and nothing happened that was unexpected, and my dentist Dan Collins was always available when I needed to discuss anything. The costs were clear and inclusive, so I knew exactly what I would need to pay.

What could have been improved : Nothing.

Any other comments : Thank you to Dan Collins my dentist and Richard Brookshaw my surgeon and everyone else at Elbow Lane Dental care. I am delighted with results following IMPLANT Surgery.

Please summarise your overall experience in a single sentence : I was dealt with by a great team of professionals.

 

I can't recommend this Dental practice highly enough. I have been a patient here for many years; even though I moved out of the local some years ago ( I now live 25 miles away), I have continued to attend this practice as the quality is second to none ! The Practice Manager & Reception staff are so friendly and helpful. Whenever I have had any minor problems requiring prompt intervention (eg. lost filling, crown) staff have always offered me an appointment really promptly. The dental care is excellent – care from my Dentist (Mr. Powell) , Hygienist and support staff has all have been fantastic. The practice has a real friendly / personal feel to it .Treatments and prices are always explained and discussed clearly. The practice is clean, modern and in very pleasant surroundings. Designated parking at the front of the practice provides ease of access for drivers. I would not hesitate in recommending this dental practice to others.
- Karen Bithell

 

Name: Catherine Hawkes

Visit: 21/05/2013

Overall rating for this dentist: I would recommend this practice to a friend

How satisfied were you with the time you had to wait for an appointment?: Very satisfied

Were you treated with dignity and respect by staff at the practice?: At all times

How satisfied were you that the dental practice involved you in decisions about your care?: Very satisfied

How satisfied were you with the information given by the practice on the cost of your treatment?: Very satisfied

What I liked: I can hardly believe the improvements to my teeth - and, of course, to my smile! All of my friends and family have made very positive comments. From initial consultation in March to my last visit in May, all of my treatment plan was clearly explained. The cost was very reasonable. I could not be more pleased. Thank you Mr. Collins!

What could have been improved: Nothing. One could not ask for more from a dental practice.

Please summarise your overall experience in a single sentence: Absolutely first class. Thoroughly recommend this dental practice.

 

Name: Lauren Burgess

Visit: 20/12/2012

Overall rating for this dentist: I would recommend this practice to a friend

How satisfied were you with the time you had to wait for an appointment?: Very satisfied

Were you treated with dignity and respect by staff at the practice?: At all times

How satisfied were you that the dental practice involved you in decisions about your care?: Very satisfied

How satisfied were you with the information given by the practice on the cost of your treatment?: does not apply

How satisfied were you with the outcome of your treatment?: Very satisfied

What I liked: Mr Collins was very supportive when I had to have 2 teeth out because when I was getting them taken out I had to have 4 injections which I was not confident about at all , because I always hate the feeling of needles in my mouth because out of everyone i know I don't think anyone loves injections but it didn\'t hurt at all and every time he did another injection he was always asking if I was alright and he said he can stop when ever I wanted him too. I will never be scared to go to the dentist in future and thank you Mr Collins and everybody there for being so nice to me.

What could have been improved: NA

Any other comments: NA

Please summarise your overall experience in a single sentence: I will never be worried about going to the dentist ever again.

 

Name: Ron Stokes

Visit: 10/12/2012

Overall rating for this dentist: I would recommend this practice to a friend

How satisfied were you with the time you had to wait for an appointment?: Very satisfied

Were you treated with dignity and respect by staff at the practice?:At all times

How satisfied were you that the dental practice involved you in decisions about your care?: Very satisfied

How satisfied were you with the information given by the practice on the cost of your treatment?: Very satisfied

How satisfied were you with the outcome of your treatment?: Very satisfied

What I liked: After being introduced to the practice by Helen, I could not be happier with the treatment and service I received since my first visit. The friendliness and professionalism of all the staff is second to none. I would like to thank personally Julian, Jude, Richard, Helen and Hannah for all their fantastic advice and for making me feel at ease the whole way through. The work I have had done is unbelievable. I would recommend your practice to everybody. It is quite amazing what you have achieved after working with me for such a short period of time. My utmost thanks to you all, Ron Stokes

What could have been improved: NA

Any other comments: NA

Please summarise your overall experience in a single sentence: NA

 

I’d been a very nervous dentist patient for a long time, after a bad experience with another dentist some time ago, and had let my teeth get in a bad condition. Thankfully, I joined Elbow Lane quite some years ago now and haven’t looked back since. Julian and his team did their best for my teeth for many years, dental work including several crowns and a bridge but gradually over the years the roots underneath my top set of teeth gave way and it was becoming more difficult to keep them in! This caused problems and I had to be careful eating things like steak and French bread – apples were a complete no go! Eventually Julian advised that the roots were damaged beyond repair and I had a choice to make – either wear dentures for the rest of my life or invest in having a dental implant. I did attempt a plate for a while without success so I opted for dental implants instead.

This was a fantastic decision!! The work took several months to complete and involved the removal firstly of the remaining teeth/roots and allowing some time for the sockets to settle down. I did have a temporary denture made up but I opted not to wear it. Once the sockets had healed I had six implants installed into my top jaw on a Saturday morning. This was the only difficult part of the process for me, the patient, but Julian and his team were very supportive, even providing me with a personal mobile number to call should I encounter any excessive pain over that weekend after the implants were installed. I’m very pleased to report that this wasn’t required and with the exception of a small amount of pain once the anaesthetic had worn off I was fine. Once the implants had settled down some very accurate measurements were taken to enable the framework for the teeth to be made up so they could fit the implants precisely.

When the time came for the framework and teeth to be fitted I was delighted that they were an exact fit with only some minor adjustments to be made to get my ‘bite’ correct. This was very straightforward. I’ve had my implants now for just over a year and what a difference it has made – I can eat apples, French bread and steak, for examples, without worrying about a crown falling out. More importantly I can smile with confidence again and anyone who doesn’t know I have implants would never know – even the colour match is perfect for my remaining teeth in my lower jaw (I was worried that they’d be bright white and obviously implants!) I would urge anyone who can to opt for dental implants – Julian and his team were marvellous throughout the whole process, letting me know exactly what would be happening and what to expect
Best Regards,
- Mike Moore

 

I think of Dan as the ‘Kenny Dalglish’ of dentistry. If anyone can, Dan can.
- Jeff Rimmer, 49, Formby

 

I have been a patient at E.L.D.C. for some years now and although this means that I travel over 20 miles each way to visit the practice, I would not wish to change practices or dentists. The treatment that I receive is always excellent. Reception staff are always cheerful, efficient &friendly - nothing is too much trouble for them. Refurbishments to the practice have provided a modern, comfortable waiting room with welcome addition of flat screen TV and ample magazines / reading material. Mr Powell immediately puts me at my ease in the dentists chair and I know I will always receive the best dental treatment and clear information explaining this. Hygienist staff always see me promptly, provide friendly efficient service and leave my teeth gleaming and fresh.

If you want to use my name I’m fine with that although if you want to knock 10 years off my age I won’t sue...

Also do I get any kind of discount / pressie if you quote me...? LOL
- Karen Bithell

 

I have been more than happy with the care taken over my teeth by Dan and especially during the last year when you have transformed my top teeth to a most impressive standard- I can smile with confidence- thanks also to the expertise of your technician.
- Maureen Gross, 68, Formby

 

Elbow Lane Dental Care Having been scared of going to the dentist for the past fifteen years,and having to travel from Merseyside to Bolton to go to a dentist that would “knock me out” to do a filling, I thought it was about time to face the fears, go somewhere local and “stay awake”. Having your practice recommended by a friend I thought I would give it a go. Jude in reception was excellent, appointment sorted promptly and very approachable. So now, recently having had two fillings done by Julian ( extremely professional) who talked me through the procedure whilst he was doing it, keeping me calm and causing no pain, I am happy to say I would also highly recommend this practice.

Many thanks
- Joe Williams

 

Dan is a very professional dentist who strives to achieve the best results. He has a very enthusiastic and friendly manner which made me feel at ease whilst having my treatment. Dan explained exactly what he was going to do so therefore nothing came as a surprise!!.
- Jayne Howens, 52 years young!

 

I have been a patient of Mr Powell’s for over 20 years now, and my 3 adult children are also his patients.

I have a great fear of the dentist to the point I take a valium before each visit, but Mr Powell is so understanding, he talks me through everything that he is doing to put me at ease. He has the patience of a Saint as do the hygienists, the whole Dental Surgery work as a great team and are very helpful and friendly. One example New Year’s Eve 2010 I broke a back tooth eating a meal, the surgery was closed until Jan 4th but the receptionist fitted me in and Mr Powell repaired my tooth the same day.

How good is that for service.
- Eunice Gibney

 

If I’d seen a dentist like Dan and a hygienist like Julie when I was a young man, maybe now I’d have teeth like Tom Cruise!.
- Thomas Cumming, 73, Formby

 

Julian has been my dentist forever in Formby. The staff also have been there forever which says a lot about the practice manager!

When Julian decided to leave the NHS in favour of Denplan, I was at first sceptical, but how wrong was I! Denplan has proved to be a brilliant scheme and excellent value for money.

The service that’s offered at Elbow Lane is fantastic, due to the nature of my work I need appointments at short notice, I have always found the staff extremely helpful and accommodating.Julian is a top class dentist who has made my smile even brighter.

Well done Julian and all at Elbow Lane!
- Brendon Riley, Comedian - 40 ish!

 

I didn’t want to visit the dentist as I was worried that Mr Collins would do drilling on my teeth – but when I sat on the moving chair and met Dan and Mr Sharkey with all his teeth- I was not worried anymore!.
- Niamh, 5

 

Both my wife and myself have been looked after by Julian and his staff for over 20 years. From the early beginnings at Cropton House to Elbow Lane which has recently been totally refurbished and upgraded. We have enjoyed excellent service in a welcoming environment whether at a prearranged appointment or emergency visit. Having recently had an Implant Procedure I became aware of the vast improvements and innovations available at the practice. On my recommendation as to how easy, (almost enjoyable) and interesting the procedure was Isobel has decided to follow my example. The finished implants are unbelievably secure , comfortable and well able to attack any amount of sugared almonds.

A warm welcome,excellent service and the expertise of all make a visit stress free and well worthwhile, Thank you all for endeavours."
- Regards, Ralph Prescott.

 

Visits to the practice, despite any discomfort incurred, have always been pleasurable. I have always been treated with professionalism and courtesy by dental and administrative staff and every effort has been made to ensure my comfort.
- Sybil Miles, 71, Formby

 

This practice is forward moving in an ever changing world, making it easy, the patients to look after our teeth.
- Jason Smaridge, 40 years young! Southport

 

The dental surgery is welcoming and family orientated and everyone that works there is friendly and professional. The treatment I have received is of a very high standard and I have always felt that I can ask questions and be involved in my own care.
- Tracey Barnes, 39, Formby

 

I am so pleased to be rid of my troublesome bridge and the implant is just like a real tooth which I can bite and eat with as normal. The appearance of my teeth has also vastly improved and I know I can smile now with more confidence. Thank you again for the implant procedure and my continued wellbeing at the practice.
- Joyce Pearson, 63, Hightown

 

I have always had a phobia of having any dental work done until I visited Elbow Lane Dental Practice. The staff there were really good in making me feel at ease and supported me throughout my treatment and aftercare. The end result was fantastic without being duped into having treatment I didn’t need. I got the smile I always longed for. I would like to thank you all very much.
- Karen Holloway, 46, Liverpool

 

It’s great here- it’s better than Toys ‘R’ Us.
- Elliot Stone, Age 9, Ormskirk

 

Dear Jude,
After a long wait, I decided to go and have a check up, this for me was a brave move as I am petrified of the dentist through a very bad experience. I met Daniel Collins and Beth, I discussed my fears and my hopes as to what I would like to gain.

It started with me needing several fillings and the possibility of a tooth being removed which was quite a shock and very upsetting for me.

The next step was to renew my crowns, which was going to be very distressing for me. Neil did a fantastic job and I am delighted with the outcome.

I would recommend your practice to anybody who has any doubts about visiting the dentist, the team I met were fantastic to me and very patient.
Many thanks to you all,
- Karen

Dentists Formby - Cosmetic dentistry Formby, Merseyside includes dental testimonials of real dental patients.